Introduction

You have a step in your pipeline that fails with the following error:

The command returned a non-zero code: 137

Problem description

This issue occurs where you are low on resources. The job does not have enough memory to finish. You can get an overview of your job by clicking on the Resource Usage tab on the jobs screen after highlighting a job.

The error usually happens when the hardware tier does not have enough memory, but it can also appear if there is not enough disk space.

The solution

You need to either simplify your application (e.g. split it into smaller parts) or run the job on a larger machine. For example, if the job fails on a SMALL machine you should run it on a MEDIUM one.