Version:
Domino 4x, 5.0~5.6
Issue: When trying to deactivate users from the Admin UI, you are presented with the message:
"User could not be deactivated. Please ensure your admin user has appropriate user management permissions in Keycloak. Error code:403. "
Why does the issue occur:
In Keycloak, the system administrator does not have themanage-users
role for the realm-management to activate and deactivate users in Domino. Not having these permissions will result in receiving a 403 error indicating they are not authorized to perform the above actions.
Resolution:
Assign the admin account the manage-users
role in Keycloak. On gaining access to Keycloak and setting the permissions, review subsection 'Access Keycloak' & Set permissions to activate / deactivate users here
Note:
The manage-users role is no longer needed as of Domino 5.7.
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