Admin Users Console: Total active users

Question:

How the Total active users number seen in the Admin Users console is calculated?

For example, the Admin Console > Users shows:       

Total active users : 1023 ( SupportStaff: 8, Practitioner: 996, ProjectManager: 23, Lite User: 23, ReadOnlySupportStaff: 6, Librarian: 8, SysAdmin: 49 )

  In MongoDB: 

db.users.find().count() 
1431 
db.users.find({"deactivatedFlag" : true}).count() 
355 
db.users.find({"deactivatedFlag" : false}).count() 
1076 
db.users.find({"_systemRoles" : 'Practitioner'}).count() 
1348

Total does not match. 

Answer:

Domino's Total active users that's displayed in the Admin Users console is the number of users who are not deactivated excluding the user records that point to organizations.

Basically it is number of records in the users collection where deactivatedFlag != true then subtract the number of records in the organizations collection.

Please note Total active users won't match the sum of all Practitioners + SupportStaff + SysAdmin because some users have more than one role, and therefore will be counted in all those categories. 

If you have any further questions, please contact Domino Support at support@dominodatalab.com.