'Something Went Wrong' error in Domino UI due to js-agent.newrelic.com

Version:

Domino v4.6.4~v5.5.x

Issue:

Currently browser ad blockers may block access to some Domino UI pages.  You will get a 'Something Went Wrong' error and if you expand the details of the error will see the error is

ChunkLoadError: Loading chunk 692 failed. (error: https://js-agent.newrelic.com/692.215647de-1223.js)

Root Cause:

This issue has been resolved in Domino 5.6.0. Page loads will no longer fail if this agent is blocked browser ad-blocker extensions. 

Resolution:

For end users the quickest workaround is to disable your ad-blocker or whitelist the Domino deployment in your ad-blocker or browser security settings, this should give you access back to the UI pages. If that doesn't work, please check if you also have a cookie-blocker as that may need to be disabled as well.  System administrators can disable NewRelic web-ui monitoring deployment wide with the following command:

kubectl set env deployment/web-ui -n <domino-platform> NEW_RELIC_ENABLED="false"

Substitute your platform namespace in to the command.

Note that the command above will restart the Web-UI pods and effect the change.  No other restarts should be needed.

This will just disable NewRelic UI components but leave NewRelic system monitoring and alerting in place.  The Web-UI NewRelic components provide useful troubleshooting data on the react components but are not critical to the platform.  Critical monitoring of the platform will not be impacted.